Regions Bank. Exactly why is the branch shut?
Why into the hell are you able to maybe perhaps not contact a regional branch by phone. Since you are a number of jackasses, that is why.
Im the comment that is previous. The consumer solution rep had been extremely good and apologized but I simply had a need to have my cash elsewhere. On her behalf great demeanor we give them 5 movie stars. It is known by meвЂ™s perhaps perhaps maybe not their fault.
we canвЂ™t reach the financial institution by phone. I happened to be planning to ask just how to better spend my $70,000 using them. Therefore I shall drive here and shut my account. This will be terrible customer support. Zero movie movie stars.
Necessary to keep in touch with some body during the branch. No contact number for the branch. The 800 quantity had not been helpful at all. Recommended an individual which will h Ave taken about five full minutes. Banking institutions have actually gotten where these are typically therefore impersonal. We hate conversing with a device.
Your phone procedure is terrible. I’ve been a consumer for fifteen years. All i desired was to speak with Jessica during the western Approach workplace. We began at 3:15 pm which is now 3:57 and I also have never gotten to speak to anybody. I will be nevertheless in responding to step that is first the procedure. We do believe We shall bank else where.
TERRIBLE PROVIDER LINE.PLEASE WAIT WHILE WE CONNECT YOU WITH ANOTHER VOICE AS OPPOSED TO A INDIVIDUAL.
The poorest solution we have actually ever received from any bank. We attempted to make use of Western Union and were refused service. We had been told these people were protecting us from “elder punishment.” We had been addressed as whenever we had been kiddies whom would not understand what we had been doing. They declined to trust the person was known by us to who we had been wanting to deliver cash. We have been happy we have been perhaps maybe not a person for this bank rather than could be. The “wealth consultant” insisted on replacing their judgment for our very very own. We now have never ever been addressed therefore disrespectfully. We can not acceptably show this bank to our displeasure. We might not really provide this bank a single celebrity.
We work 5 times per week, your exact same hours. We wait in the phone to inquire of an easy question with no one sees, just exactly the same endless recording. The service that is poorest We have ever gotten from any bank. Please Start Sat. Or stay open until 6 pm morning. It would appear that at half that is least associated with people that respond with feedback offer you people an unhealthy score. maybe perhaps Not an actual business model that is good.
When looking for A office phone # for a certain areas Bank. No workplace figures are detailed.
We reside in Franklin and I also love what Regions represents, so in retrospect they were chosen by us as our bank. Nonetheless: we definitely HATE that i can not contact my neighborhood branch using a phone number that is local. A fast 30 answer that is second a neighborhood individual and line becomes a whole HOUR of non-human wait-time to filter through areas simply to get somebody exactly in danger. Absurd and incredibly incorrect. Please review what good regional customer support means, and re-install visit the site a nearby line for individual assistance. Day i considered asking a FB message question in attempt to get a faster answer, but now me waiting on hold has made me late to my appointment, and completely disrupted my. Obtain it together and tune in to these reviews while making the changes necessary to keep and acquire clients, otherwise in the long run areas are affected due to this bad and policy that is awful. 🙁
very dissatisfied client. I would like some body in authority to get hold of me personally. We need help with my account. work quantity. I’ve talked to service that is customer the key branch.I have actually invested considerable time from the 800#. For those who have administration- please have actually them contact me personally. score is 0 movie stars
As with any the others there is absolutely no regional contact number for the regional bank. Drive towards the branch and also the solution is friendly and knowledgeable, but HEY AREAS, this really is 2018. When company can’t be looked after by computer or 800 quantity we have to have the ability to communicate with our neighborhood bank. Who would like to take some time off work and drive to your bank whenever one 5 minute phone conversation with regional bank could resolve the situation. 800 number is exceptionally BAD customer support.
I would give them if they had zero stars that’s what. This BIH Lauren Washington whom comes to operate at 3pm to scrunitize your mobile deposits and put hold on tight your cash for months like she actually is Jesus interested in conditions that do not occur except inside her mind will place your life your bills etc on hold. She has to be scrunitized. Do not join areas particularly if you’re black THEY’VE BEEN RACIST. We mustnot have hardly any money let that air head BIH tell it.
It really is a pain which you cannot contact a branch that is local. I experimented with make a scheduled appointment online to visit my branch and the appointment never booked yesterday. I’ve been on hold this for over 20 minutes attempting to make an appointment for today morning. Why could I maybe maybe maybe not directly call my branch. This might be terrible customer support!
The folks in the branch are extremely good but because of needing to waste a quarter-hour of my time and energy to ask an easy question that just an individual at that branch can respond to it is not a bank I plan to continue to do business with for me!